If you’re wondering How To Fix Instagram Calls Not Working then you’re on the right page on the Internet.
Instagram is not just for sharing photos and connecting with your friends and followers only through chats its built-in calling feature allows you to make voice and video calls through the app itself.
However, sometimes when you try to call someone through the Instagram calling feature you might face calls not working issue.
Therefore, here we are going to tell you why Instagram calls not working and we will also give you a step-by-step guide on How to fix Instagram calls not working issue.
What To Do If Instagram Calls Not Working
If you’re facing the issue of Instagram calls not working then first of all you have to check your Internet connection and ensure you’re having fast Internet connection.
You have to enable the call notifications if you’re not receiving calls on Instagram.
You have to allow all the necessary permissions to the Instagram app to fix the calls not working issue.
To fix the calls not working issue you have to make sure that the data saver mode in your Instagram app is disabled.
If the issue persists then you have to log out of your Instagram account and log in again.
You have to check whether the Instagram server is down or not if it is down then you have to wait for 24 hours to fix this issue.
Apart from this, you have to clear the cache files of the Instagram app, update your Instagram app, reinstall it, and see if the issue is fixed or not.
If the issue is still not fixed then you have to report this issue to Instagram.
Why Are My Instagram Calls Not Working
The first reason why you’re facing the calls not working issue on Instagram is your Internet connection is poor or unstable.
If you’re facing the calls not working issue with the particular person on Instagram then it might be possible that the user has restricted you on Instagram.
If you’ve disabled the call notifications on Instagram then also you might face this issue.
If you’ve not allowed necessary permissions to the Instagram app then also you have to face the issue of calls not working on Instagram.
The calls not working issue on Instagram can also occur if you have enabled the data saver mode in your Instagram app.
Apart from this, there can be many reasons why calls not working on Instagram which include an outdated Instagram app, technical glitches, and an Instagram server down.
How To Fix Instagram Calls Not Working
To fix the calls not working issue on Instagram you have to check your Internet connection, Restart your Instagram app, Enable call notifications, and follow the steps given in this guide.
Check Your Internet Connection
To fix the calls not working issue on Instagram first of all you have to check your Internet connection through the Fast website.
If your Internet connection is unstable or weak then you have switch your Internet connections between the WiFi and Mobile data and see if the issue is fixed.
Restart Instagram App
If you still can’t call or recieve calls on Instagram then you have to restart your Instagram app.
You can follow these steps to restart your Instagram app.
Close the Instagram app> Open settings on your device Tap on the Manage Apps> Tap on Instagram> Tap on the Force Stop> A confirmation message will pop up on your screen Tap on the OK button> Now again open the Instagram app.
Enable Call Notifications
You may also face this issue if you have disabled the call notifications on Instagram so you have to make sure that you have enabled the call notifications.
To enable the call notifications on Instagram you can follow these steps.
To enable call notifications on Instagram you have to Open the Instagram app> Tap on the Profile icon in the bottom right corner> Tap on the Menu icon in the top right corner> Tap on Notifications> Tap on the Messages> Now you have to make sure you have enabled the call notifications from everyone or the people you follow.
Allow Permissions To Instagram
To fix the calls not working issue on Instagram you have to make sure that you have allowed all the necessary permissions to the Instagram app.
To allow all the necessary permissions to Instagram you have to follow these steps.
To check your Instagram permissions, You have to open the Settings app on your device> Tap on Manage Apps. Now you have to Scroll down and Tap on Instagram> Next, you have to Tap on App Permissions and make sure that all of the permissions are turned on.
Disable Data Saver Mode
If you have enabled the data saver mode in your Instagram app then also you might face the calls not working issue.
Therefore to fix this issue you have to disable the data saver mode in your Instagram app by following the steps given below.
To turn off data saver mode Open the Instagram app> Tap on the three horizontal lines in the top right corner (Menu)> Tap on the Data Usage and Media Quality> Toggle On the Data Saver Mode by tapping on it.
Log Out & Log In
If the calls not working issue is still not fixed then you have to log out of your Instagram app and log in again. You can follow these steps to log in to your Instagram account.
Open the Instagram app> Tap on the Profile icon in the bottom right corner> Scroll down and Tap on the logout button to log out of your Instagram account.
Clear Cache Files
If your device has too many outdated and corrupted cache files of the Instagram app then also you might face issues with the calling feature on Instagram.
Therefore to fix the issue of calls not working on Instagram you hav to clear the cache files of the Instagram app by following these steps.
On Android:
Open Settings on your Android device> Tap on the Settings> Tap on the Apps> Tap on the See All Apps> Tap on the Instagram> Next Tap on the Storage & Cache> Next Tap on the Clear Cache.
On IOS:
Open Settings on your iPhone> Tap on the General> Tap on the iPhone Storage> Next Tap on the Instagram> Tap on the Delete App. You have to delete the Instagram app from your iPhone to clear the cache files.
Update Instagram App
The outdated version of the Instagram app can also cause this issue so you have to make sure that you have the latest version of the Instagram app.
To update your Instagram app to the latest version you have to follow these steps.
On Android:
Open the Google Play Store on your Android device> Tap on the search bar at the top and search for Instagram> Tap on the Update button to update the Instagram app on your Android device.
On IOS:
To update the Instagram app on your iPhone you have to Open App Store on your iPhone> Tap on the search bar and search for Instagram> Tap on the Update button.
Reinstall Instagram App
If you’re still facing the calls not working issue on Instagram then you have to uninstall the Instagram app and reinstall it after some time.
Reinstalling the Instagram app can potentially fix the calls not working issue on Instagram.
Check Server Status
You may also face the calls not working issue if Instagram servers are facing downtimes.
So you have to check whether the Instagram server is down or not by the Downdetector website.
If you see a huge spike in the graph then it can be said that the Instagram server is down and you have to wait for 24 hours until Instagram servers are back to normal.
Report To Instagram
If have followed all the steps mentioned in this guide and you still can’t make or receive calls on Instagram then you have to report this issue to Instagram. You have to submit a detailed report of this issue to Instagram.
To report this issue to Instagram you have to follow these steps.
Open the Instagram App> Tap on the profile in the bottom right corner> Tap on the three horizontal lines in the top right corner> Scroll down and Tap on Help> Next Tap on the Report A Problem> Next Tap on the Report Problem.
FAQs- Frequently Asked Questions
Why my Instagram call is not working?
If your Instagram call is not working then maybe you’re connected to an unstable Internet connection, you’ve not enabled call notifications on Instagram or you’ve not allowed necessary permissions to the Instagram app. To fix this issue you can follow the step-by-step guide given in this blog post.
How do I get Instagram calls to work?
To enable calling in your Instagram account you have to Open the Instagram app> Tap on the Profile Icon in the bottom right corner> Tap on the three horizontal lines in the top right corner> Tap on the Notifications> Tap on the Calls> Make sure you have allowed video chats from the Profiles you Follow or From Everyone.
Why didn’t my Instagram audio call join?
There can be a variety of reasons why your audio call didn’t join such as your friend is busy and can’t answer your call right now or there are some technical glitches in your Instagram app.
Is Instagram phone calls free?
Yes, it is totally free to make calls through the Instagram app. To make calls via the Instagram app you need to have a strong and stable Internet connection.
Do Instagram calls use your phone number?
No, when you call someone through the Instagram app it doesn’t use your phone number only your Instagram username is displayed.
Where is audio call option in Instagram?
To make calls on Instagram you have to Open the Instagram app> Tap on the message icon in the top right corner> Select conversation> Tap on the call option placed in the top right corner of the message inbox.
Final Verdict
The calls not working issue on Instagram stops you from calling through the Instagram app which can frustrate you.
There can be many reasons why you’re facing the calls not working issue on Instagram which include poor Internet connection, you’re restricted, call notifications disabled, and many others.
Here we have given you a step-by-step guide on How To Fix Instagram Calls Not Working that helps you to fix this issue.
Nishank is a seasoned Tech Writer, Blogger, and the visionary founder of Instainsist. With an impressive 4 years of experience in blogging and content writing, Nishank has established himself as a go-to expert in the tech industry. Nishank specializes in providing step-by-step guides, empowering users to effortlessly navigate and resolve issues on Instagram.
