If you can’t reset Instagram password then you’re on the right page on the Internet.
Instagram is one of the robust social media platforms that keep their user’s accounts safe and secure. You can create a strong password for your Instagram account that keeps your Instagram account secure.
Apart from this in any case, if you forgot the password of your Instagram account you can reset the password of your Instagram by selecting the option get help logging in on the Instagram login page.
However, sometimes you might also face issues while resetting the password of your Instagram account and you can’t reset your Instagram password.
Therefore in this article, we will tell you why you can’t reset the password of your Instagram account and How To Fix this issue.
What To Do If I Can’t Reset My Instagram Password
If you can’t reset the password of your Instagram account then you have to check whether you’re entering the correct username, email id, or phone number to reset the password of your Instagram account.
You have to check your Internet connection if you still can’t reset the password of your Instagram account.
To fix the issue of not being able to reset the password of your Instagram account you have to clear the cache files of the Instagram app, update your Instagram app, and uninstall and reinstall the Instagram app after some time.
You have to check the Instagram server status if you can’t reset your Instagram password and if the Instagram server is not down then you have to report this issue to Instagram.
Why Can’t I Reset My Instagram Password
You may also not be able to reset the password of your Instagram account if you’re entering the incorrect or unregistered username, email ID, or phone number.
If your Instagram account is disabled or you have accidentally deleted your Instagram account then also you may not be able to reset the password of your Instagram account.
A poor or unstable Internet connection can also be a reason why you’re not being able to reset the password of your Instagram account.
Apart from this if you’re using the outdated version of the Instagram app, there are some technical glitches or the Instagram server is down then also you will not be able to reset the password of your Instagram account.
How To Fix Can’t Reset Instagram Password
To fix the issue of not being able to reset the password of your Instagram account you have to enter the correct account information like username, email id, or phone number, check your Internet connection, and follow other steps given in this guide.
Enter Correct Information
To fix this issue you have to make sure that you’re entering the correct and registered username, email ID, or phone number.
Check Your Internet Connection
Checking your Internet connection and fixing it if it is unstable or weak can also help you to fix the issue of not being able to reset the password of your Instagram account
To check your Internet connection you can go to the Fast website and to fix the unstable or weak Internet connection you can switch your Internet connection between the WiFi and Mobile data connections.
Clear The Cache Files
An outdated and corrupted cache files of the Instagram app can also cause this issue so you have to clear the cache files of the Instagram app to fix the issue of not being able to reset the password of your Instagram account.
To clear the cache files of the Instagram app you have to follow these steps.
On Android:
Open Settings on your Android device> Tap on the Settings> Tap on the Apps> Tap on the See All Apps> Tap on the Instagram> Next Tap on the Storage & Cache> Next Tap on the Clear Cache.
On IOS:
Open Settings on your iPhone> Tap on the General> Tap on the iPhone Storage> Next Tap on the Instagram> Tap on the Delete App. You have to delete the Instagram app from your iPhone to clear the cache files.
Update Instagram App
Updating the Instagram can also fix this issue. So you have to make sure you have the latest version of the Instagram app.
To update your Instagram you have to follow these steps.
On Android:
Open the Google Play Store on your Android device> Tap on the search bar at the top and search for Instagram> Tap on the Update button to update the Instagram app on your Android device.
On IOS:
To update the Instagram app on your iPhone you have to Open App Store on your iPhone> Tap on the search bar and search for Instagram> Tap on the Update button.
Reinstall Instagram App
If you still can’t reset the password of your Instagram account then you have to uninstall the Instagram app and reinstall it after some time.
Check Server Status
If your Instagram server is down then you have to check your Instagram server status on the Downdetector website.
If you see a huge spike in the Instagram server graph then you just have to wait for 24 hours and after that, you can change the password of your Instagram account.
Report To Instagram
If the Instagram server is not down and you’re still not being able to reset the password of your Instagram account then you have to report this issue to Instagram.
You have to submit a detailed report of this issue so that Instagram can provide you with further assistance to fix this issue.
If don’t know how to report the issue to Instagram then you can follow these steps.
Open the Instagram App> Tap on the profile in the bottom right corner> Tap on the three horizontal lines in the top right corner> Scroll down and Tap on Help> Next Tap on the Report A Problem> Next Tap on the Report Problem.
FAQs- Frequently Asked Questions
Why is Instagram not accepting password?
If you’re entering the correct login credentials and you still can’t login to your Instagram account then maybe your Instagram account is disabled or hacked by someone. If this is the case then you have to reset the password of your Instagram account or contact Instagram support to get your Instagram account back.
Why did I receive a password reset email from Instagram?
You may receive the password reset email from Instagram if you or someone else is trying to reset the password of your Instagram account. If this activity is not done by then you should immediately change the password of your Instagram account and enable the two-factor authentication.
Why does it keep saying that my password is incorrect?
If you’re trying to log in to your Instagram account and it keeps saying that the password is incorrect then maybe you’re entering the correct login credentials or your Instagram account password has been changed by someone else or Instagram has disabled your Instagram account.
Can you see who tried to log into your Instagram?
Yes, you can see the list of all the devices that try to log in to your Instagram account to do this you have to Open the Instagram app> Tap on the Profile icon in the bottom right corner> Tap on the Menu on the top right corner> Tap on the Accounts Centre> Tap on the Password and Security> Tap on the Where You’re Logged In> Here you can see all the devices through which you’re logged in to your Instagram account. You can also remove the devices in which you don’t want to be logged in.
Final Verdict
You may not be able to reset the password of your Instagram account if you enter the wrong username, email ID, or phone number, if your Instagram account is disabled, or if your Internet connection is poor or unstable
In this article, we have given you a step-by-step guide on How To Fix Can’t Reset Instagram Password which includes entering the correct account information, checking your Internet connection, etc.
Nishank is a seasoned Tech Writer, Blogger, and the visionary founder of Instainsist. With an impressive 4 years of experience in blogging and content writing, Nishank has established himself as a go-to expert in the tech industry. Nishank specializes in providing step-by-step guides, empowering users to effortlessly navigate and resolve issues on Instagram.
