If you are facing the issue of highlights not loading on Instagram then you have come to the right place.
Instagram keeps introducing new features to its users. A few years ago, Instagram introduced the story highlights feature to its users, allowing users to curate and showcase their favorite Instagram Stories on their profiles.
However, sometimes you may face the issue of highlights not loading on Instagram. If this happens then you do not need to worry at all.
In this article, you will know why your Instagram highlights are not loading and how you can fix the issue of highlights not loading on Instagram.
What To Do If Instagram Highlights Are Not Loading
If you are facing the issue of highlights not loading on Instagram then first of all you have to enable the save story to archive feature on Instagram.
If your Internet connection is weak or unstable then you have to check your Internet connection.
If data saver mode is Turned On in your Instagram app then also you may face this issue so you have to Turn Off the data saver mode in your Instagram.
If your issue is still not fixed then you have to restart the Instagram app and try logging out and logging in to your Instagram account.
If your Instagram app is not updated then you have to update your Instagram app.
Why Are My Instagram Highlights Not Loading
If your Internet connection is poor or unstable then your Instagram highlights might not load properly.
You will also not be able to load your Instagram highlights if you have not enabled the save to story to archive feature on Instagram.
The data saver mode is turned on in your Instagram app can also be a reason why your Instagram highlights are not loading.
If you’re using the outdated version of the Instagram or the Instagram server is down then also your highlight might not load.
Apart from this, Instagram server down can also cause this issue.
How To Fix Instagram Highlights Not Loading
To fix the highlights not loading issue on Instagram first of all you have to enable save story to archive feature on Instagram, then check your Internet connection, Turn Off data saver mode in your Instagram, and Restart the Instagram app.
Enable Save Story To Archive
If you’ve disabled the save story to archive feature on Instagram then you have to make sure that the save story to archive feature is enabled on your Instagram account.
To enable the save story to archive feature on Instagram you have to follow these steps.
Open the Instagram app> Tap on the three horizontal lines in the top right corner (Menu)> Tap on the Archiving and Downloading> Toggle On the Save Story To Archive by tapping on it.
Check Internet Connection
If you’re connected to a poor Internet connection then you have to check your Internet connection and make sure that you’re connected to a strong and stable Internet connection.
To check your Internet connection you can go to the Fast website and if your Internet connection is not stable then you have to switch your Internet connection between the WiFi and Mobile data connection.
Turn Off Data Saver Mode
You have to make sure that the data saver mode is turned off in your Instagram app.
You can follow these steps to turn of the data saver mode.
To turn off data saver mode Open the Instagram app> Tap on the three horizontal lines in the top right corner (Menu)> Tap on the Data Usage and Media Quality> Toggle On the Data Saver Mode by tapping on it.
Restart Instagram App
If this issue is still not fixed then you have to Restart your Instagram app. To restart your Instagram app you have to follow these steps.
Close the Instagram app> Open settings on your device Tap on the Manage Apps> Tap on Instagram> Tap on the Force Stop> A confirmation message will pop up on your screen Tap on the OK button> Now again open the Instagram app.
Log Out & Log In
You have to log out of your Instagram account and log in again and check whether the issue is fixed or not.
To log out of your Instagram account you have to follow these steps.
Open the Instagram app> Tap on the Profile icon in the bottom right corner> Scroll down and Tap on the logout button to log out of your Instagram account.
Clear Instagram Cache Files
The cache files of your Instagram app can also cause this issue.
So you have to clear the cache files of your Instagram app. To clear the cache files of your Instagram app you have to follow these steps.
On Android:
Open Settings on your Android device> Tap on the Settings> Tap on the Apps> Tap on the See All Apps> Tap on the Instagram> Next Tap on the Storage & Cache> Next Tap on the Clear Cache.
On IOS:
Open Settings on your iPhone> Tap on the General> Tap on the iPhone Storage> Next Tap on the Instagram> Tap on the Delete App. You have to delete the Instagram app from your iPhone to clear the cache files.
Update Instagram App
If you have not updated your Instagram app then also you might face the issue. To fix this issue you have to update your Instagram app.
To update the Instagram app you have to follow these steps.
On Android:
Open the Google Play Store on your Android device> Tap on the search bar at the top and search for Instagram> Tap on the Update button to update the Instagram app on your Android device.
On IOS:
To update the Instagram app on your iPhone you have to Open App Store on your iPhone> Tap on the search bar and search for Instagram> Tap on the Update button.
Wait For Some Time
If you’re still facing this issue then you have to wait for some time maybe there are some severe technical glitches from the Instagram side or the Instagram server is down.
In this case, you can’t do anything except wait for Instagram itself to fix this issue.
Contact Instagram Support
If you’ve tried all the steps and your issue is still not fixed then you have to contact Instagram support to get the right steps to fix this issue.
To contact Instagram support you have to follow these steps.
Open the Instagram App> Tap on the profile in the bottom right corner> Tap on the three horizontal lines in the top right corner> Scroll down and Tap on Help> Next Tap on the Report A Problem> Next Tap on the Report Problem.
FAQs- Frequently Asked Questions
Why is my Instagram story archive not loading?
If your Instagram story archive not loading then maybe you’re using a poor or unstable Internet connection, if your Instagram app is not updated then your Instagram story archive may not load, if Instagram servers are down or there are some technical glitches in your Instagram app then also you might face this issue.
How many highlights can I have on Instagram?
The simple answer is there is no limit on how many highlights you can have on your Instagram account. You can showcase 100 stories including photos and videos in each Instagram highlight and can create unlimited highlights on your Instagram account.
Can you see highlights if you are hidden from stories?
No, if someone has hidden you from seeing their Instagram story then you can’t even see their Instagram highlights.
Why are some of my highlights not loading on Instagram?
If some of your Instagram highlights are not loading on Instagram then maybe you’re connected to a poor or unstable Internet connection or you’re using the outdated Instagram app. To fix this issue you have to check your Internet connection and make sure it is stable and update your Instagram app.
Why can’t anyone see my highlights on Instagram?
If your Instagram account is private then only your followers can see your Instagram highlights. If you want to show your Instagram highlights to everyone then you have to make your Instagram account public. If a particular user can’t see your Instagram highlights then maybe you’ve hidden that user from viewing your story.
Can I see who viewed my highlights?
Yes, you can see who viewed your highlights on Instagram within 48 hours of your story being posted after 48 hours you can’t see who viewed your Instagram highlights. However many third-party apps allow you to see who viewed your Instagram highlights after 48 hours.
Final Verdict
In this article, we explain why your Instagram highlights are not loading and what to do if they are not loading.
If your highlights not loading on Instagram then first of all you have to enable the save story to archive feature, check your Internet connection, and turn off the data saver mode of your Instagram account.
If the issue is not fixed then you can try other troubleshooting steps given in this guide.
Nishank is a seasoned Tech Writer, Blogger, and the visionary founder of Instainsist. With an impressive 4 years of experience in blogging and content writing, Nishank has established himself as a go-to expert in the tech industry. Nishank specializes in providing step-by-step guides, empowering users to effortlessly navigate and resolve issues on Instagram.
